Owners

Listings

• Booking calendar
• Keeping your Holiday House safe
• Create a listing
• Listing types and fees
• Edit your listing
• Cancellation policy

See all 9 articles

Bookings

• Booking requests and enquiries
• Contacting your guests
• Change a booking
• Cancel a booking
• Sample rental contract

Payments

• Getting paid
• Add or change your bank account
• Invoices, receipts and tax

After the booking

• Reviews
• Problems with bookings

COVID-19

• COVID-19 owner FAQs
• COVID-19 cancellation policy
• Surviving the new Kiwi tourism normal

Account

• Registering
• Updating your details
• Logging in
• Earnings summary
• Financial services disputes

Policies, terms and conditions

• Privacy policy
• Terms and conditions