Our top tips to keep your Holiday House safe:
1. Get to know your guests
Before they come to stay, make sure you’re confident you know who your guests are. If you ask for a copy of their ID and their home address, guests are more likely going to treat your property with the respect it deserves. If they don’t, you’ll have all their details to turn to the Disputes Tribunal for help.
2. Security systems
Having a good security system in place will give you peace of mind, especially if you live too far away from the house to check guests in personally. Consider smart/remote systems.
3. Have good insurance
If things go pear-shaped, it’s good to know you’ve got comprehensive insurance. Double-check that you’re covered for damage and theft.
4. Be upfront with the rules
It’s important that your guests know what’s expected of them while they are staying at your house. The number of guests, pets and even parties are all good things to chat about before the check-in date so there will be no unexpected surprises for anyone.
5. Always have a contract
Once you’ve agreed on the rules, have your guests sign a contract for their stay. Here’s a rental contract you can use as a starting point.
6. Ask for help
If you aren’t sure if your guests are legitimate, or something just doesn’t feel right, reach out to our Customer Experience team for help.