A cancellation fee is charged for all cancelled paid online bookings
This is made up of two parts:
- Holiday Houses processing fee – $75.00
- Owner-set cancellation policy – varies by property (can be found in your booking confirmation email, or on the property listing page)
In exceptional circumstances, we can waive our $75 fee. Just reach out to our team.
If you have any questions about their cancellation policy, reach out to the property owner.