If you or your guest need to change a booking, here's what to do
Dates
When you edit a booking, you and your guest will get an email with the new details.
Number of nights not changing
- Go to My House Details and select View all enquiries/bookings.
- Select Manage this booking – under the relevant booking.
- Select Move dates under 'Make booking modifications', then select Continue.
- Select the new check-in date, then select Continue.
Number of nights changing
- Go to My House Details and select View all enquiries/bookings.
- Select Manage this booking – under the relevant booking.
- Select Amend under 'Make booking modifications', then select Continue.
- Select the new arrival and departure dates, and adjust the price if needed.
- Select Continue.
Guest details
When you edit a booking, you and your guest will get an email with the new details.
- Go to My House Details and select View all enquiries/bookings.
- Select Manage this booking – under the relevant booking.
- Select Amend under 'Make booking modifications', then select Continue.
- Edit their details, and adjust the price if needed.
- Select Continue.
Price
When you edit a booking, you and your guest will get an email with the new details.
- Go to My House Details and select View all enquiries/bookings.
- Select Manage this booking – under the relevant booking.
- Select Amend under 'Make booking modifications', then select Continue.
- Edit the updated price. You don't need to worry about payments or refunds – that's sorted at our end.
- Select Continue.