What to do if your stay hasn't quite met your expectations.
- Contact the owner
- Make sure to be specific about what you expected, and what you're not happy with.
- Work with them on a solution.
- Most owners will do their best to make things right. This might mean a free or discounted stay in the future, a full or partial refund, or something else that both parties agree to.
- Contact us
- If you're not able to sort things out with the owner directly, please get in touch.