For more info about how COVID-19 might affect your stay, check out our COVID-19 FAQs.
We want to help keep you safe.
Here are some things to bear in mind when booking a holiday house:
- If you click a link in an email, check the website address you're being sent to. For Holiday Houses, the URL in the address bar will always start with http://www.holidayhouses.co.nz/ or https://secure.holidayhouses.co.nz/.
- Never provide your credit card number or password by email.
- Never send money overseas. The vast majority of our house owners are based in New Zealand. If you’re asked to send money to an offshore bank account, you should think twice and Submit a Request.
- Keep your device and browser updated for the latest security patches.
- Don't respond to pressure. Scammers use scare tactics and urgent language to trick you into handing over confidential data.
- If you see anything suspicious, let us know.
For more tips on staying safe online, visit Trade Me’s Trust and Safety blog.
And remember, if an offer sounds too good to be true, it probably is.